Privacy Policy

1. Information we collect

This website does not ask you to create an account or submit personal information. If you contact us by email, we receive the information you choose to include, such as your name, email address, and message.

Our hosting and security providers may automatically process limited technical information, such as your IP address, browser and device type, requested pages, and access times. This information supports the reliable and secure operation of the site.

2. How we use information

We may use information to:

• respond to messages and requests;
• operate, maintain, and secure the website;
• understand and troubleshoot site performance; and
• comply with legal obligations and protect our rights.

3. Cookies and tracking

Sigo Bien does not currently use advertising cookies or behavioral tracking on this site. Essential technologies may be used by our service providers for security, traffic management, and basic site operation.

4. When information is shared

We do not sell your personal information. Information may be shared with service providers that help us host, secure, or operate the site; when required by law; or when reasonably necessary to protect Sigo Bien, our visitors, or others. Service providers are permitted to use information only for the services they perform for us.

5. Text messaging

If you give us permission, Sigo Bien may send you text messages at the mobile number you provide. Consent is collected verbally: during a phone call, a staff member describes the messaging, states that message and data rates may apply, explains how to get help or stop messages, and asks for your explicit agreement. We record your consent, the mobile number, and the date and time in your client record. Consent is never a condition of receiving services, and we never buy, rent, or import mobile numbers.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Messages are sent only in response to your own requests and appointments, so message frequency varies. Message and data rates may apply. Reply HELP for help or STOP at any time to stop receiving messages.

6. Retention and security

We retain personal information only as long as reasonably needed for the purposes described here, including legal, security, and business needs. We use reasonable safeguards, but no online system can be guaranteed completely secure.

7. Your choices and rights

Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction, or deletion. You may contact us to make a request. We may need to verify your identity before responding.

8. Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can address it.

9. Changes to this policy

We may update this policy when our website or practices change. The effective date above shows when it was last revised.

10. Contact

Questions or privacy requests can be sent to privacy@sigobien.com.